Monday, June 28, 2010

Another Raving Fan

When we say "full service" we mean full service!! A client came in today in a panic. His cell phone was discharged and the only charging cord he had was for his car. Well, the problem was that the plug in his car wouldn't work because a penny had become lodged in it. He was very worried that he had missed a very important phone call. SO, while a YO team member plugged his phone in their own car, another team member helped him get the penny out of his car. When everything was finished, the penny was out, the phone was charged and the client got the call. The bottom line here: YO doesn't just do items from a menu, but ANYTHING a client needs to be successful.

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